CODE | State Regulations | Market Conduct Exam | NAIC

Notify me when a regulatory change occurs? And determine the relevance of the change? And prioritize my responsiveness? And easily report on my compliance efforts? And save money in the process?
…Wow, Time for some answers!
Q: Notify me when a regulatory change occurs that applies to ME (in a timely fashion)?
There are over 3,200 regulatory changes occurring annually in 53 different jurisdictions (50 state, federal, Washington DC, Puerto Rico). How do I monitor all of those changes and know when something might apply to me?
Q: Determine Relevance of a regulatory change to MY firm?
Different jurisdictions, lines of business, regulatory interpretations, and a myriad of other factors create uncertainty. Studies have shown that insurer’s spend on average 93 days on a regulatory compliance project before ensuring the regulatory change applies to them! The study concluded that almost 50% of the time the answer to relevance was NO.
Q: Determine the priority of the regulatory changes that are most critical to MY business?
Compliance activities like all business decisions are based on your firm’s regulatory exposures. How do you decide which regulatory changes need to be addressed NOW vs. in the next 3 months? A recent market conduct action, in a state you currently do business in, might change your firm’s regulatory risk profile, how should you distribute compliance resources to ensure the best ROI on compliance investment.
Q: Save money in my compliance process?
Many firms have developed ad-hoc non-programmatic processes to compliance; the result is expensive ineffective systems leading to significant pain. These systems rely on institutional memory and are characterized by email distribution lists and many, many, spreadsheets. Companies assign resources to compliance activities ineffectively; lawyers act as project managers, business unit staff interpret regulatory changes, etc.
Q: Report MY activities associated with compliance easily and quickly?
Transparency related to compliance is critical to any compliance efforts. Validating compliance activities should NOT be performed by a market conduct examiner (or class action litigator!!!). Information regarding your firm’s compliance activities needs to be readily available for Senior Management, Rating Agencies, and Regulators.

